Clean Slate ("we," "our," or "us") operates buildcleanslate.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

Information We Collect

Information You Provide

When you make a purchase or interact with our site, we may collect:

• Contact Information: Name, email address, phone number
• Billing Information: Billing address
• Store Information: Your Shopify store URL/email (used for license activation and verification)
• Newsletter Subscription: Email address (if you opt-in)

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• IP address
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Activate and manage your theme license
• Prevent unauthorized use of our products
• Send order confirmations and updates
• Provide customer support
• Send promotional emails and newsletters (only if you opt-in)
• Improve our website and products

License Management

We use a license management system hosted on Railway to verify theme purchases and prevent unauthorized distribution. Your Shopify store URL is stored to ensure the theme is used only on authorized stores as per our licensing terms.

Payment Processing

We use Shopify Payments to process all transactions. Payment options include credit/debit cards, Apple Pay, Google Pay, and Shop Pay. We do not store your payment card details—all payment information is handled securely by Shopify's payment processors.

Third-Party Services

We use the following third-party services:

ServicePurposeShopifyE-commerce platform, payment processing, customer support chatRailwayLicense management and verification

These services may collect information as described in their own privacy policies.

Email Communications

If you subscribe to our newsletter, you will receive promotional emails including discounts and product updates. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Maintain your license and provide support
• Comply with legal obligations
• Resolve disputes

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

To exercise these rights, contact us at madewith.mumin@gmail.com.

Children's Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: madewith.mumin@gmail.com

Live Chat: Available on buildcleanslate.com

Discord: Available for existing customers

For information about refunds, please refer to our Refund Policy.